In addition to your MessageQ license certificate, your MessageQ media and documentation kit contains the following:
The MessageQ documentation kit contains:
Documentation | Technical Managers | System Administrators | Application Developers |
---|---|---|---|
Introduction to Message Queuing |
X |
X |
X |
Installation and Configuration Guide |
|
X |
X |
Client Guide |
|
X |
X |
Programmer's Guide |
|
|
X |
If you have a question you cannot answer using the manual or the online documentation, you can contact BEA Technical Support using any of the following methods:
In the USA, telephone BEA Technical Support at 888-BEA-SUPT (888-232-7878) between 9:00 a.m. and 5:00 p.m. Pacific Standard Time. Extended support customers may call anytime.
Fax your questions to BEA Technical Support at 408-743-4071.
Send electronic mail to BEA Support at support@beasys.com
.
When contacting BEA Technical Support, please be sure to have your e-mail address, company name, company address, machine type, and authorization codes available. It is also helpful to write down any pertinent error messages that can assist our BEA support team in diagnosing your problem faster.
If you have questions or comments about MessageQ software or documentation, you can send them to us using our Internet electronic mail address:
messageq@beasys.com
You can also write to us at:
MessageQ Engineering
BEA Systems, Inc.
500 Enterprise Drive
Rocky Hill, CT 06067
If you have questions about purchasing additional BEA products or services, please call 1-800-417-4BEA in the U.S., or +1-408-743-4000.
Or, you can visit our World Wide Web home page at:
http://www.beasys.com/