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Customer support

We pride ourselves on the best customer support in the business (see some customer quotes.)

From the minute you download the distribution kit for your free 30-day evaluation, to the day you roll out your finished application, we are committed to making sure that you are successful.

Start here!

Read the FAQ: If you have questions getting started, read through the list of Frequently Asked Questions.
Check out the Troubleshooting Guides: We have got tips on everything from applets to UNIX.
Read WebLogic platform support: Find out what JVM we recommend for your platform, and if there are special operating system patches or configuration notes for your platform.
Search the site: Use our search engine, available from the top menu bar on every page, to find exactly what you are looking for.
Get help in the WebLogic newsgroups: Our newsgroups cover everything from installation support and product questions to detailed discussions of Java application development issues with other WebLogic developers.

Still need help?

Contact WebLogic Support as outlined in our Support Program for evaluation and licensed customers.

Take advantage of our other services

We keep a page of references to other online sources for technical information at JavaSoft, database vendors, Java-enabled servers, and other selected Java software.

Learn how to take full advantage of the WebLogic Server's powerful features in a WebLogic Education training class.