BEA Usage Reporting FAQ

This product includes a "usage reporter" which, with your permission, can collect data about how this product is used. This topic answers questions related to the usage reporter, describing the information collected.

Note: Only information permissible under BEA's privacy policy (at www.bea.com) will be collected by the usage reporter.

Questions

1. What is the usage reporter?
2. What kind of information will be gathered?
3. What will BEA do with this information?
4. Will any personal information will be gathered?
5. Can I stop participating later if I choose?
6. Can I see the information that is being gathered?
7. How is the usage reporting feature turned on or off?

Answers

1. What is the usage reporter?

   The usage reporter gathers information about certain user actions and sends the information to BEA. The IDE team uses the information to improve future versions.

2. What kind of information will be gathered?

   The information gathered includes:

   • The version of the product being used.
   • JVM name and version, and classpath.
   • Operating system name and version.
   • Number of processors and amount of installed memory.
   • The BEA and Eclipse plug-ins installed and active.
   • The heapsize dedicated to Eclipse.
   • Number of projects open within the product, and the natures and facets defined for those projects.
   • The server(s) being targeted by projects, if applicable.
3. What will BEA do with this information?

   BEA Systems will use the information gathered to help us focus product development on those areas of greatest value to our customers.

4. Will any personal information will be gathered?

   No. The information gathered cannot be traced back to a particular system or user.

5. Can I stop participating later if I choose to?

   Yes. At any time, you can choose the Help > BEA Usage Reporting menu command, and opt out using the resulting dialog. No further information will be gathered unless and until you opt back in.

6. Can I see the information that is being gathered?

   Yes. The last block of data reported to BEA Systems' usage reporting server is stored in:

   <workspace directory>/.metadata/.plugins/com.bea.workshop.common.usagetrack/last_message.xml

   The block will be overwritten with new data each time a report is sent.

7. How is the usage reporting feature turned on or off?

   The feature is turned on by default. During initial launch, the user interface provides an option to turn reporting off; to do so, be sure to make the appropriate change in the user interface and click OK.

   After you install this product, you can turn the feature on or off through this product preferences dialog box.

   1. Click Help -> BEA Usage Reporting.
   2. In the BEA Usage Reporting dialog box...

Related Topics

BEA Privacy Policy