Usage Reporting FAQ

The IDE includes a feature through which it can, with your permission, collect data about IDE usage. This topic answers questions related to this feature, describing the information collected.

Note: Only information permissible under BEA's privacy policy (at www.bea.com) will be collected by the usage reporting feature.

Questions

1. What is the usage reporting feature?
2. What kind of information will be gathered?
3. What will BEA do with this information?
4. Will any personal information will be gathered?
5. Can I stop participating later if I choose?
6. Can I see the information that is being gathered?
7. How is the usage reporting feature turned on or off?

Answers

1. What is the usage reporting feature?

   This is a feature through which the IDE gathers information about certain user actions and sends the information to BEA. The IDE team uses the information to improve future versions of the IDE.

2. What kind of information will be gathered?

   The information gathered includes:

   • The version of Workshop being used.
   • JVM name and version, and classpath.
   • Operating system name and version.
   • Number of processors and amount of installed memory.
   • The Workshop and Eclipse plug-ins installed and active.
   • The heapsize dedicated to Workshop.
   • Number of projects open within Workshop, and the natures and facets defined for those projects.
   • The server(s) being targeted by Workshop projects.
3. What will BEA do with this information?

   BEA Systems will use the information gathered to help us focus Workshop development on those areas of greatest value to our customers.

4. Will any personal information will be gathered?

   No. The information gathered cannot be traced back to a particular system or user.

5. Can I stop participating later if I choose to?

   Yes. At any time, you can choose the Help > Usage Reporting menu command, and opt out using the resulting dialog. No further information will be gathered unless and until you opt back in.

6. Can I see the information that is being gathered?

   Yes. The last block of data reported to BEA Systems' usage reporting server is stored in:

   <WORKSHOP_HOME>/workshop4WP/eclipse/configuration/com.bea.wlw.usagetrack.startup/last_message.xml

   The block will be overwritten with new data each time a report is sent.

7. How is the usage reporting feature turned on or off?

   The feature is turned on by default. During initial launch, the user interface provides an option to turn reporting off; to do so, be sure to make the appropriate change in the user interface and click OK.

   After you install the IDE, you can turn the feature on or off through the IDE preferences dialog box.

   1. Click Help -> Usage Reporting.
   2. In the Usage Reporting dialog box...

Related Topics

BEA Privacy Policy