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Setting Up the Symbolic URL for Access to the D&B Database

When you have a connection to the Internet and have a D&B account set up already (with a user ID and password), you can:

• Obtain the most current account information by invoking real-time searches of the D&B database and online purchase.
• Access and order D&B business and credit reports.

To access D&B data live from your Siebel application through the D&B Web site, you must first contact D&B for a user ID, password, and payment options. Then you can set up your Siebel application to access the D&B database. For more information about D&B reports and about searching D&B for new accounts, see Accessing Company Data and Reports with D&B.

To set up the symbolic URL for D&B real-time search and update

1. Navigate to the Administration - Integration screen, then the WI Symbolic URL List.
2. From the visibility filter, choose Symbolic URL Administration.
3. In the Symbolic URL list, select DNBGlobalAccess.
4. Make sure the URL is as follows:

   https://globalaccess.dnb.com/access/scripts/broker.asp

5. In the Symbolic URL Arguments list:
   1. Select the USERID record, and enter the user ID provided by D&B in the Argument Value field.

      NOTE:  This field is not case-sensitive.

   2. Select the USERPASS record, and enter the password provided by D&B in the Argument Value field.

Setting Up the Symbolic URL for D&B Report Ordering

Complete the following procedure to set up the symbolic URL for D&B report ordering.

If you are using Siebel eBriefings and want to enable a link from briefing documents to the D&B report ordering site, see Siebel Briefings Administration Guide.

To set up the symbolic URL for D&B report ordering

1. Navigate to the Administration - Integration screen, then the WI Symbolic URL List.
2. From the visibility filter, choose Symbolic URL Administration.
3. In the Symbolic URL list, select DNBReport.
4. Make sure that the Host Name is www.dnb.com and that the URL is as follows:

   https://reportserver/scripts/ProductRetriever

5. In the Symbolic URL Arguments list:
   1. Select the USERID record, and enter the user ID provided by D&B in the Argument Value field.

      NOTE:  This field is not case-sensitive.

   2. Select the USERPSWD record, and enter the password provided by D&B in the Argument Value field.
6. From the visibility filter, select Host Administration.
7. In the list of HTTP hosts, make sure that there is a record where Name is www.dnb.com and Virtual Name is reportserver.