Siebel Applications Administration Guide > Administering and Using Inbox >
Reviewing All Inbox Items
Administrators can view all the Inbox items. They can also take action on any Inbox item. This task is a step in Process of Administering the Inbox. To review all items
- Navigate to the Administration - Inbox screen and one of the following views:
- All Inbox Items. All items that are in users' Inbox Items Lists. The administrator sees one record for each owner.
- All Completed Items. All items that are in users' Completed Items Lists. The administrator sees one record for each owner.
- All Submitted Items view. All items that are in users' Submitted Items Lists. The administrator sees one record for each originator.
- Click the Detail view tab to see information about the feature object.
- Click the History view tab to see who owns the item and which owners have taken action on the item.
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