Siebel Applications Administration Guide > Ongoing Application Administration Tasks >

Enabling Cancel Query

The cancel query feature allows users to stop their slow or incorrect queries while using Siebel Web Client. This feature functions for Siebel Business Applications that are in High Interactive mode, not for Siebel Business Applications that are in Standard Interactive mode. If the query does not return records within a given number of seconds (the timeout period), a dialog box that allows the user to cancel the query appears.

The cancel query feature is enabled through the CancelQueryTimeOut parameter. However, this parameter does not apply to search and find queries.

To enable the cancel query feature

  1. Navigate to Administration - Server Configuration, Enterprises, and then Component Definitions.
  2. Query for Call Center Object Manager (ENU) and select it.
  3. In Component Parameters, change the CancelQueryTimeOut parameter to:

    CancelQueryTimeOut = timeout

    where: timeout is any integer of zero or greater.

    For example, if CancelQueryTimeOut is 3, the cancel query dialog box appears if records are not returned within 3 seconds.

    NOTE:  A timeout value of less than zero, for example, -1, disables the feature.

  4. Restart the Siebel Server.
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