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Siebel Automotive Guide > Managing Dealers >
Process of Using Automotive for Dealer Management
Siebel Automotive gives end users the option of structuring customer information by focusing on dealers rather than contacts. After the administrator has created a record for the dealer, end users can add information on activities, contacts, opportunities, and agreements associated with the dealer. To manage dealer information, end users perform the following tasks:
- Establishing Categories
- Defining Dealer Profiles
- Tracking Dealer Sales and Service Information
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