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Auctioning Returned Vehicles


If no dealers buys the product, the account manager works with an auction house to plan the event where this vehicle will be auctioned.

When the information about the auction event is available, the account manager enters the information about the event and about all the cars that will be auctioned at that event in Siebel Automotive, and sends this information to the auction house by email.

This task is a step in Process of Managing End of Lease and Vehicle Remarketing.

Entering Information About an Auction Event

After planning of an auction event is complete, the account manager enters information about the auction event.

To enter information about the auction event

  1. Navigate to the Events screen, then the Auction Event List view.
  2. Add a new record and complete the necessary fields, described in the following table:
    Field
    Description

    Event ID

    Displays an identification number for the event.

    Event Type

    Select the type of auction. Options are Open, Close, Online, Employee Sale.

    Event Status

    Displays the status of the event. The field is populated as follows:

    • In Planning. Set automatically when the Event record is created.
    • Scheduled. After you have entered all the necessary data about the auction, select Scheduled manually in the Status field to cancel the event.
    • Closed. Select this value after the auction has closed.
    • Cancelled. Select Cancelled manually in the Status field to cancel the event.
    • No Sale. Select No Sale manually in the status field if no vehicles are sold at the event.

    Event Date

    Enter the date of the event.

    Event Price List

    Select the price list for the auction. This list specifies the base price, the minimum price accepted for each vehicle.

    Auction ID

    Select the auction house.

    Auction House

    Displays the name of the auction house after you select the house in the Auction ID field.

    Cancel Date

    Displays the date when the auction was cancelled. If you select Cancelled in the Status field, this field is automatically populated with the current date.

    Team

    Displays the team at the automotive company that deals with this auction house. This is populated automatically when you select the house in the Auction ID field.

    Created By

    Displays the user ID of the employee who created this record.

    Event Volume

    Displays the sum of all volume that the remarketing department wants to include in this event. This is a forecast for the event.

    .

Adding Vehicles to an Auction Event

You can add vehicles to an auction event when you create the Auction Event record or at a later time.

To add vehicles to the auction event

  1. Navigate to the Events screen, then the Auction Event List view.
  2. Drill down on the Event ID field for the auction you want to add the vehicle to.

    The Auction Event form and Vehicles list appears.

  3. Add a new record to the Vehicles list.
  4. In the VIN field of the new record, select the vehicle.

    Other fields of the Vehicles record, such as make, model, and year are automatically populated.

  5. Enter the base price of vehicles in one of two ways:
    1. Select vehicles and click Price Vehicle to price the selected vehicles.
    2. Click Price All to price all vehicles.

      The price of each vehicle is displayed in the Resale Price field, based on the price list and on the attributes of the vehicle.

  6. If you want to see the details of how this price was determined, you can click the Resale Price field to display a pricing waterfall.

    For more information about pricing waterfalls, see Siebel Pricing Administration Guide.

Sending Info to the Auction House

After you have defined the auction event and added vehicles to it, you transmit this information to the auction house using the Auction List Web service. For more information, see Auction List Web Service.

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