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Siebel Automotive Guide > Managing Warranties >
About Rules
A rule is a condition or a set of conditions that must be met to verify or process a claim. The two types of rules are as follows:
- Verification rules. These rules verify whether the selected operation code is covered under the designated warranty policy and that the time and mileage limits are not exceeded.
- Claims processing rules. These rules determine whether a repair line should be automatically approved, rejected or referred for office review or field review.
This topic contains the following topics:
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