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Creating a Supplier Recovery Claim

This topic describes how to create a supplier recovery claim.

To create a supplier recovery claim

1. Navigate to the Supplier Recovery Claims screen, then the Supplier Recovery Claims view.
2. Click New.
3. Enter the Supplier Name, or click the single select button in the Supplier Name field to choose from the Pick Account dialog box.
4. Select None from the drop-down list in the Create From field.

   NOTE:  You can create supplier recovery claims from a warranty claim or work order. For information about creating a supplier recovery claim based on an existing warranty claim or work order, see Creating a Supplier Recovery Claim from a Warranty Claim or Creating a Supplier Recovery Claim from a Work Order.

5. Drill down on the supplier recovery claim number.
6. Click New in the Line Items view tab.
7. Enter the causal part number, or click the single select button in the Causal Part number field to choose from the Pick Causal Part dialog box.
8. Enter the supplier warranty policy number, or click the single select button in the Supplier Warranty Policy number field to choose from the Pick Supplier Policy dialog box.
9. In the Parts Costs details form, click New.
10. Enter the Part number, or click the single select button in the Part number field to choose from the Pick Causal Part dialog box.
11. Define the recovery amount, and click Submit.