Siebel Clinical Trial Management System Guide > Setting Up and Configuring Clinical Trial Payments Integration >

Viewing Feedback for Payment Requests

You use the Feedback field to capture feedback for payment requests from the third-party application, such as why a payment was rejected.

To view feedback for a payment request

1. Navigate to the Site Management screen, then the Protocol Site List view.
2. In the Sites list, drill down on the site number (#) of the site for which you want to view the payment details.
3. Click the Payments view tab.

   The Feedback field displays the payment request feedback data returned by the third-party application.