Siebel Clinical Trial Management System Guide > Setting Up and Configuring Clinical Trial Payments Integration >

Sending a Payment Request from Siebel Clinical to a Third-Party Application

This topic describes sending the payment request records in Siebel Clinical to a third-party application for processing and payment.

To send a payment request from Siebel Clinical to a third-party application

1. Navigate to the Site Management screen, then the Protocol Site List view.
2. In the Sites list, drill down on the site number (#) of the site for which you want to send a payment request.
3. Click the Payments tab.

   This view lists all scheduled payment requests for the subject visit activities associated with the site.

4. Set the Status field as follows: To Be Submitted.

   This step sends the payment request record to the third-party application.

   The (System) LS Clinical Payments Outbound workflow submits the payment data to the JMS queue and updates the Status field, as follows:

   • Waiting for Acknowledgement. This status is displayed when the Siebel workflow successfully writes the payment message to the JMS queue.
   • Request Failed. This value is automatically populated when writing to the JMS queue fails. Failed payment requests can be resubmitted to the third-party application.
   • Submitted. This value is automatically populated when the payment request has been successfully delivered to the third-party application from the JMS queue.