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Siebel Chat Guide > Setting Up Siebel Chat > Roadmap for Configuring Siebel Call Center for Siebel Chat > Extending Wrap-Up LOVs in Siebel Call Center for Siebel ChatYou can extend the wrap-up list of values (LOVs) in Siebel Call Center for Siebel Chat. Wrapping Up a Chat describes the wrap-up values that are set up by default for Siebel Chat. To add a new wrap-up LOV or modify an existing one, complete the steps in the following procedure. For more information about LOVs, see Siebel Applications Administration Guide. Use the following procedure to extend wrap-up LOVs in Siebel Call Center for Siebel Chat. This task is a step in Roadmap for Configuring Siebel Call Center for Siebel Chat. To extend wrap-up LOVs in Siebel Call Center for Siebel Chat
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