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Siebel Chat Guide > Setting Up Siebel Chat > Process of Setting Up Siebel Chat for Self-Service Web ApplicationsTo set up Siebel Chat to work with self-service Web applications, you must complete several setup tasks in the Siebel application (for example, the Siebel Call Center application). The most essential tasks for connecting it to your self-service Web application are listed here. Additionally, you must enable Siebel Chat-specific features in your self-service Web application, and connect to the Siebel Chat instance from your self-service Web application. To set up Siebel Chat for Self-Service Web applications, perform the following tasks:
For more information about setting up Siebel Chat for non-Siebel self-service Web applications, see the documentation that accompanies that product. |
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