Siebel Mobile Guide: Connected > Using the Siebel Mobile Application for Siebel Consumer Goods > Managing Calls for Siebel Consumer Goods >

Adding or Updating Merchandising Audit Information for a Call


Complete the following procedure to add or update merchandising audit information for a call.

To add or update merchandising audit information for a call

  1. Tap Calls on the application banner to display the Calls list.
  2. Tap a record in the Calls list.

    All details for the selected call are displayed in the work area.

  3. Update an existing merchandising audit record for the call as follows:
    1. Tap Merchandising Audits in the work area, and then tap the record that you want to update.

      You can filter the merchandising audit records list as follows:

      • Tap Name, then choose one of the following options to filter the list: Type, Asset Name, Asset Number, or Name.
      • Tap the Search bar, enter a search string, and then tap Go.
    2. Tap Edit, and update the merchandising audit record as required.
    3. Tap Save when finished.
  4. Create a new merchandising audit record for the call as follows:
    1. Tap Merchandising Audits in the work area, then the plus (+) icon.
    2. Enter the information for the new merchandising audit record on the page that opens.
    3. Tap Save when finished.
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