Siebel Mobile Guide: Connected > Using the Siebel Mobile Application for Siebel Consumer Goods > Managing Calls for Siebel Consumer Goods >
Adding or Updating Merchandising Audit Information for a Call
Complete the following procedure to add or update merchandising audit information for a call. To add or update merchandising audit information for a call
- Tap Calls on the application banner to display the Calls list.
- Tap a record in the Calls list.
All details for the selected call are displayed in the work area.
- Update an existing merchandising audit record for the call as follows:
- Tap Merchandising Audits in the work area, and then tap the record that you want to update.
You can filter the merchandising audit records list as follows:
- Tap Name, then choose one of the following options to filter the list: Type, Asset Name, Asset Number, or Name.
- Tap the Search bar, enter a search string, and then tap Go.
- Tap Edit, and update the merchandising audit record as required.
- Tap Save when finished.
- Create a new merchandising audit record for the call as follows:
- Tap Merchandising Audits in the work area, then the plus (+) icon.
- Enter the information for the new merchandising audit record on the page that opens.
- Tap Save when finished.
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