Siebel Mobile Guide: Connected > Using the Siebel Mobile Application for Siebel Pharma > Managing Contacts >

Adding or Updating Best Times for a Contact


To add or update the best time to call a contact, complete the following procedure. When you add this information, you can view when a contact is available at a given location. A contact, in this case, is typically a physician or another health-care provider.

NOTE:  A contact best-time slot does not extend after 12:00 p.m. for a specific day. For example, if you create a contact best-time slot for a contact from 9:00-11:00 p.m, and if you change it to start at 11:00 p.m, then the slot does not extend to the next day. The contact best-time slot starts at 11:00 p.m. and ends at 12:00 p.m, as opposed to 1:00 a.m. the next day.

To add or update contact best times for the contact

  1. Tap Contacts on the application banner to display the Contacts list.
  2. Tap a contact in the list.

    All contact details for the selected contact are displayed in the work area.

  3. Update an existing contact best time as follows:
    1. Tap Best Time in the work area, and then tap the record that you want to update.
    2. Tap Edit, update the information as required, and then tap Save when finished.
  4. Add a new contact best time as follows:
    1. Tap Best Time in the work area, and then the plus (+) icon.
    2. Enter the information for the new contact best time, and then tap Save.

      The following fields are required: Address, Start Day, Start Time, and End Time.

Siebel Mobile Guide: Connected Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.