Siebel Mobile Guide: Connected > Using the Siebel Mobile Application for Siebel Field Service > Preparing for a Visit >

Travelling to a Customer Site

Before you begin travelling to a customer site, you must complete the following task.

To travel to a customer site

1. Tap Activities on the application banner.
2. Tap a record in the Activity list.
3. In the Applet Menu (*), choose En Route.

   If En Route is disabled, first choose Accept from the menu, then choose En Route.

4. To display route on a map from your current location to the customer site, tap the map icon located above the list area.