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Installing Microsoft Office on the Document Server

You must install Microsoft Office on the dedicated host computer of the Document Server. For information about the versions of Microsoft Office that are supported, see Siebel System Requirements and Supported Platforms on Oracle Technology Network.

This task is a step in Process of Setting Up the Document Server.

To install Microsoft Office on the Document Server

1. Log in to the server computer using the same user account that the Siebel Server NT service uses.

   This user account must belong to the Administrators group.

   NOTE:  The installation must use the same account that the NT Service uses. The installer configures COM security settings so that the installing user account has the correct permissions to access and launch the application. If the install uses an account other than the Siebel Server NT service account, errors can occur when the Document Server tries to launch the application.

2. Install Microsoft Office using a typical or complete installation.

   Verify that your version of Microsoft Office installs the Web Authoring Tools (HTML) component with the typical installation. If it does not, use the custom installation option and install all of the typical components and the Web Authoring Tools (HTML) component.

   NOTE:  Do not perform a custom installation, and attempt to select only the Microsoft Office features that the Document Server uses. These features are not available, and if you attempt to select them, the Document Server does not function properly.

3. Start the applications that the Document Server uses.

   Starting the applications forces the applications to register themselves.

4. If you use Siebel Proposals, make sure that the following Microsoft Word option is not selected: Confirm conversion at open.

   To find this option, navigate to Tools, Options, and then General.

5. Close the applications.