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Siebel Energy Guide > Credit Management in Siebel Energy > Entering Payments for Credit Alerts in Siebel Energy (End User)Siebel Energy allows end users to submit a record of payment received from a customer in response to a credit alert. One possible resolution for a credit alert involves the customer's immediate payment of the amount outstanding. End users can enter multiple instances of payment information for a single credit alert. For more information about entering payment information, see Process of Entering Payment Against an Outstanding Balance in Siebel Energy (End User). To enter a payment for a credit alert
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