Siebel Field Service Guide > Agreements and Entitlements > Process of Managing Agreements >

Generating Documents for Agreements (End User)


You can automatically generate documents required to implement a service agreement (for example, subcontractor agreements and work orders). For more information about how to create document templates using proposals, see Siebel Correspondence, Proposals, and Presentations Guide.

You can automatically generate a document for an order in the Documents view in the List view of the Service Orders or Sales Order screen. You can automatically generate a document for a quote in the Documents view in the list view of the Quotes screen. For information about terms for agreements, see Adding Terms to Agreements (End User).

This task is a step in Process of Managing Agreements.

To generate a document for an agreement

  1. Navigate to the Agreements screen, then the List view.
  2. Drill down on the Name field for a selected agreement, and click the Documents view tab.
  3. Create a new document record, and complete the fields as appropriate.

    Some fields are described in the following table.

    Field
    Comments

    Name

    Type the name of the document.

    Template

    Select a template for the document.

    Local

    Displays a check in the check box to indicate the document is stored locally. This field is for information only, and does not affect other fields or functions.

  4. Click Generate Draft.

    Microsoft Word or Lotus WordPro is launched. A draft agreement is created and appears in Microsoft Word or Lotus WordPro.

    Alternatively, you can click Auto Document to create a standard document from the default document template.

Siebel Field Service Guide Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Legal Notices.