Siebel Field Service Guide > Assets > Process of Managing Assets >

Viewing Components for Assets (End User)

The Components view of the Assets screen shows the immediate child components of the parent asset in the Asset form. The child components of these child components (or grandchild components) do not appear in the Components view for the parent asset. To view these grandchild components, drill down on the Asset number (#) field in the Components view, and, if necessary, click the Components view tab again.

For example, asset A has an asset B child component, and asset B has an asset C child component. The Components view for asset A shows only asset B. To view asset C, drill down on the Asset number (#) field for asset B in the Components view, and, if necessary, click the Components view tab again. Asset C appears in the Components view for asset B.

You can build a hierarchy for an asset by creating the components in each level of its hierarchy. You can create components with a Type field value of Install in the Transactions view of the Assets screen. These components automatically appear in the Components view of the Assets screen.

This task is a step in Process of Managing Assets.

To view the components for an asset

1. Navigate to the Assets screen, then the List view.
2. Drill down on the Asset number (#) field for a selected asset, and click the Components view tab.

   The assets with a Type field value of Install in the Transactions view appear in the Components view.

You can view the hierarchy of an asset to see the components for the asset.

To view an hierarchical asset

1. Navigate to the Assets screen.
2. On the link bar, complete one of the following steps:
   • To view assets associated with your organization, click Assets Explorer.
   • To view assets associated with all organizations, click Assets Explorer Across Organizations.
3. In the explorer list in the left pane, click the arrow in front of each asset to see a hierarchical list of its components.

   An arrow appears next to each component that has more subcomponents at a lower level.