Siebel Field Service Guide > Business Service Methods in Siebel Field Service > Business Service Methods for Entitlements >

UpdateEntitlementCounter Method

UpdateEntitlementCounter updates the counters on an entitlement. This method is not used in the preconfigured Siebel Field Service application, but you can use this method. You use this method to increase or decrease the counter on an entitlement. You can also use this method when you sell support for each unit or when you sell support for multiunit pacts, and you want to monitor usage of those units.

The entitlement ID and a number are passed as arguments to this method. The Current Quota field of the Agreement Entitlement business component is then decreased by the value of the number.