Siebel Field Service Guide > Dispatch Board > Process of Configuring the Dispatch Board (Open UI Client) >

Enabling Applets for Drag and Drop to the Dispatch Board Gantt Chart (Open UI Client)


By default, users can drag and drop only activities in the Unscheduled Activities list to the Gantt chart of the Dispatch Board. However, you can configure additional applets so that users can drag and drop activities on the other lists to the Gantt chart of the Dispatch Board. The Dispatch Board can include multiple source applets for the drag-and-drop event. In the following example task, you configure the FS DB Timed Out Activity List Ax Applet to allow users to drag and drop activities from the Timed Out Activities list to the Gantt chart of the Dispatch Board. For more information about performing configuration tasks with Siebel Tools, see Using Siebel Tools.

This task is a step in Process of Configuring the Dispatch Board (Open UI Client).

To enable applets for drag and drop to the Dispatch Board Gantt chart

  1. Log in to Siebel Tools as an administrator.
  2. Lock the FS Dispatch Board project for editing.
  3. In the Object Explorer, navigate to Applet, and query for the FS DB Timed Out Activity List Ax Applet.
  4. Navigate to Applet, then Applet User Prop.
  5. Create two new applet user properties, and perform the following steps:
    1. In the Name field for the first user property, enter EnableDragAndDropInList.
    2. In the Value field for the first user property, enter TRUE.
    3. In the Name field for the second user property, enter ClientPMUserProp.
    4. In the Value field for the second user property, enter EnableDragAndDropInList.
  6. Compile the FS DB Timed Out Activity List Ax Applet, and replace the Siebel Repository File (SRF).
  7. Restart the client, navigate to the Dispatch Board, and select Timed Out Activities from the visibility filter.

    You are can drag and drop activities from this list to the Gantt chart of the Dispatch Board.

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