Siebel Field Service Guide > Overview of Siebel Field Service > About Field Service Process >

Siebel Wireless

Siebel Wireless provides real-time access to information through a wireless application protocol (WAP)-enabled mobile phone or wireless handheld device. With Siebel Wireless for Siebel Field Service professionals, users can update sales opportunities, review account and activity information, access calendar and contact details, order and track products, respond to service requests, and send correspondence. For more information, see Siebel Wireless Administration Guide.