Siebel Field Service Guide > Scheduling Using Siebel Scheduler > Reloading the ABS and Optimizer Caches >

Overriding the Data Row Limit

When you restart the ApptBook component, or click the Load ABS button, all the data in the service region must load into the ABS cache. If a limit of 10,000 rows is imposed, and the service region has more than 10,000 activity records, then all the required activity data does not load. To resolve this issue, override the data row limit.

To override the data row limit

1. Create a new Named Subsystem for the ABS.
2. Set the DSMaxFetchArraySize parameter to -1.

   You set the parameter to this value to impose no limits on the number of allowed records.