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Creating Policy Exceptions (End User)


After setting up the loan details and adding all the necessary information to make a decision, end users can review loans and determine whether the loan request conforms to all of the organization's standard policies. If the loan request does not conform, create a policy exception to explain the differences.

You can create policy exceptions at one of the following three levels:

  • Loan request level
  • Borrower level
  • Facility level

To create a policy exception at the loan request level

  1. Navigate to the Commercial Loan screen.
  2. In the Request list, drill down on a commercial loan request.
  3. Click the Request Detail view tab.
  4. Scroll down to the Request Policy Exceptions list and add a record.
  5. In the Type field, select a type of exception to add.
  6. In the Comments field, type a detailed explanation for the policy exception.

Creating a Policy Exception at the Borrower Level

You can also create a policy exception at the borrower level.

To create a policy exception at the borrower level

  1. Navigate to the Commercial Loan screen.
  2. In the Request list, drill down on a commercial loan request.
  3. Click the Policy Exception view tab.
  4. In the Borrower list, select a borrower.
  5. In the Borrower Policy Exception list, add a record and complete the necessary fields.
  6. In the Comments field, type a detailed explanation for the policy exception.

Creating a Policy Exception at the Facility Level

You can also create a policy exception at the facility level.

To create a policy exception at the facility level

  1. Navigate to the Commercial Loan screen.
  2. In the Request list, drill down on a commercial loan request.
  3. Click the Policy Exception view tab.
  4. In the Borrower list, select a borrower.
  5. In the Loan Facility list, select a facility for the borrower.
  6. In the Loan Facility Policy Exception list, add a record and complete the necessary fields.
  7. In the Comments field, type a detailed explanation for the policy exception.
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