Siebel Fundamentals for Siebel Open UI > Completing Common Record Tasks >

Using Field Hyperlinks in Records

Field hyperlinks can appear in a record that is in a list. They usually consist of blue text that is underlined when you place your cursor over the hyperlink. A field hyperlink provides one-click access to detailed or additional information for the underlined text. For example, when an account name appears as a field in a list, it appears as a hyperlink. This hyperlink allows you to navigate directly to additional information about that account name.

Clicking a field hyperlink that accesses information that is associated with a selected record and that is within the current screen is called drilling down. Clicking a field hyperlink that accesses information that is associated with a selected record but that is outside the current screen is called drilling across.

When you drill across screens by using field hyperlinks, you remain in the same thread. Consequently, you might navigate to a new screen and view, but you do not see all of the records available in that screen and view. If you want to see every record in the new screen, then you must click the current screen tab.

You can return to a previous point in the path by clicking the corresponding hyperlink on the thread bar. However, if you navigate to another screen using a screen tab or the Site Map, then the thread bar resets and begins tracking your new path. For more information, see About the Thread Bar and About the Site Map.