| Siebel Customer Relationship Management Siebel Fundamentals Siebel Innovation Pack 2013, Version 8.1/8.2 E24770-01 |
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| Siebel Customer Relationship Management Siebel Fundamentals Siebel Innovation Pack 2013, Version 8.1/8.2 E24770-01 |
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The shortcuts in the tables in this topic are shown according to the actions they perform. The context column indicates where in the application each action would be used. Keyboard shortcuts are based on application context, or focus rules. If the corresponding command is not available in the application, the shortcut is not active.
Depending on how your Siebel application is configured, the browser that you are using and the focus of the editable controls, keyboard shortcuts might behave differently. The behavior is largely controlled by the parameter settings. For more information about parameters that control the behavior of keyboard shortcuts, see Accessibility Guide for Siebel Business Applications.
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Note: The keyboard shortcuts described in this topic come with the Siebel application provided by Oracle. If your Siebel administrator has reconfigured these shortcuts, your keyboard shortcuts will be different. Depending on the browser that you use, it might be necessary to change the default keyboard shortcuts in your browser preferences, or in your Siebel Business application.Contact your Siebel administrator if you encounter any difficulties using your keyboard shortcuts. |
Keyboard shortcuts can be grouped into categories. The keyboard shortcuts for each category appear in separate tables in this chapter.
Table 15-1 lists the keyboard shortcuts you can use when performing data management tasks.
Table 15-1 Data Management Keyboard Shortcuts
| Action | Basic Mode | Extended Mode | Context |
|---|---|---|---|
|
New record |
CTRL+ALT+N |
CTRL+N |
List, form |
|
New record using Quick Fill template |
CTRL+K |
Form |
|
|
New record using last used Quick Fill template |
CTRL+J |
Form |
|
|
Apply Quick Fill template to record |
CTRL+Q |
Form |
|
|
Copy record |
CTRL+ALT+C |
CTRL+B |
Record |
|
Save record |
CTRL+SHIFT+S |
CTRL+S |
List, form |
|
Delete record |
CTRL+ALT+D |
CTRL+D |
Record |
|
Undo record |
CTRL+ALT+U -or- ESC |
CTRL+U -or- ESC |
Record |
|
Select all |
CTRL+ALT+A |
CTRL+A |
List |
|
Invoke selection dialog box Open the calendar control Open the calculator control Open a drop-down list |
CTRL+ALT+P |
F2 or DOWN ARROW |
Field |
|
Save and close the calendar control Save and close the calculator control |
CTRL+1 |
Control |
|
|
Close the calendar control without saving Close the calculator control without saving |
CTRL+2 -or- ESC |
Control |
Table 15-2 lists the keyboard shortcuts you can use to navigate to records in the application.
Table 15-2 Record Navigation Keyboard Shortcuts
| Action | Basic Mode | Extended Mode | Context |
|---|---|---|---|
|
Drill down into record |
CTRL+SHIFT+SPACE (Cursor focus must be on the hyperlinked field.) |
List |
|
|
Go to previous record |
CTRL+SHIFT+, (comma) |
CTRL+UP ARROW |
List, form |
|
Go to next record |
CTRL+SHIFT+. (period) |
CTRL+DOWN ARROW |
List, form |
|
Go to previous record set |
CTRL+ALT+, (comma) |
ALT+UP ARROW |
List |
|
Go to next record set |
CTRL+ALT+. (period) |
ALT+DOWN ARROW |
List |
|
Go to first record set |
CTRL+ALT+F |
ALT+F |
List, form |
|
Go to last record set |
CTRL+ALT+L |
ALT+L |
List, form |
Table 15-3 lists the keyboard shortcuts you can use to work with queries.
Table 15-3 Query Management Keyboard Shortcuts
| Action | Basic Mode | Extended Mode | Context |
|---|---|---|---|
|
New query |
CTRL+ALT+Q |
ALT+Q |
List, form |
|
Execute query |
CTRL+ALT+ENTER |
ALT+ENTER |
List, form |
|
Refine query |
CTRL+ALT+G |
ALT+G |
List, form |
|
Save query with different name |
CTRL+ALT+S |
ALT+S |
List, form |
|
Launch query assistant |
CTRL+ALT+Z |
List, form |
|
|
Cancel query |
CTRL+SHIFT+9 |
List, form |
Table 15-4 lists the keyboard shortcuts you can use to navigate in the application.
Table 15-4 General Navigation Keyboard Shortcuts
| Action | Basic Mode | Context |
|---|---|---|
|
Go to Site Map |
CTRL+SHIFT+A |
Application |
|
Go to application-level menu |
CTRL+ALT+M |
Application |
|
Go back |
ALT+LEFT ARROW |
Application |
|
Go forward |
ALT+RIGHT ARROW |
Application |
|
Go to screen tabs |
CTRL+SHIFT+T |
Application |
|
Go to view tabs |
CTRL+ALT+T |
Application |
|
Go to subtabs |
CTRL+ALT+V |
Application |
|
Open menu button pop-up on list or form |
CTRL+SHIFT+M |
List, form |
|
Go to next list or form |
CTRL+SHIFT+] |
Application |
|
Go to previous list or form |
CTRL+SHIFT+[ |
Application |
|
Open Search Center |
CTRL+SHIFT+F |
Application |
|
Open iHelp |
CTRL+SHIFT+E |
Application |
|
Go to the iHelp pane |
CTRL+SHIFT+0 |
Application |
|
Go to previous iHelp topic |
CTRL+SHIFT+5 |
Application |
|
Go to next iHelp topic |
CTRL+SHIFT+6 |
Application |
|
Open Tasks |
CTRL+SHIFT+Y |
Application |
|
Open How Do I... |
CTRL+SHIFT+E |
Application |
|
Go to Computer Telephony Integration (CTI) toolbar |
SHIFT+F2 |
Application |
|
Go to message broadcast bar |
SHIFT+F3 |
Application |
|
Go to previous page |
CTRL+ALT+, (comma) |
Application |
|
Go to next page |
CTRL+ALT+. (period) |
Application |
|
Go to tree applet |
CTRL+SHIFT+4 |
Application |
|
Go to previous tree applet node |
CTRL+SHIFT+1 |
Application |
|
Go to next tree applet node |
CTRL+SHIFT+2 |
Application |
|
Close menu button pop-up on list or form |
CTRL+ALT+O |
List, form |
|
Go to the Show drop-down list |
CTRL+SHIFT+V |
Application |
|
Go to the Reports drop-down list |
CTRL+SHIFT+R |
Application |
Table 15-5 lists the keyboard shortcuts you can use to change the appearance of lists in the application.
Table 15-6 lists the keyboard shortcuts you can use to access options available on the application-level Help menu.
Table 15-7 lists the keyboard shortcuts you can use to share information with others.
Table 15-8 lists the keyboard shortcuts you can use to perform general application activities.
