Siebel Customer Relationship Management Siebel Fundamentals Siebel Innovation Pack 2013, Version 8.1/8.2 E24770-01 |
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Activities can appear in the Activities screen, in the Calendar, or in the To Do list. The place where an activity appears depends on the place where it is created. Table 12-1 explains how activities display.
Activities cannot appear in the Calendar and the To Do list at the same time.
Table 12-1 How Activities Are Displayed
If you create an activity here... | The activity automatically appears here... | Comments |
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Calendar screen |
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If you do not specify a start time, the activity will only appear in the Activities screen, and not in the Calendar. |
To Do list |
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Activities screen |
You must decide where you want to display the activity from the Display In drop-down list. |
Your options are Calendar and Activities, To Do and Activities, Activities Only, or Communication and Activities. If you choose Calendar and Activities, but do not assign a start time to the activity, the activity will not appear in your calendar. If you choose Communication and Activities and Email - Inbound type, the activity is displayed in Comm Inbound Item List Applet under Communications, then Inbound Item List view. |