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Creating Language and Locale Records

This topic is part of Localizing an Unshipped Language.

Localizing an unshipped language requires that appropriate Siebel language and locale records exist in the Siebel database. If these records do not already exist, then you must create them in the Siebel application. You do this in the Administration - Data screen, in the Languages and Locale views.

Each language code used by Siebel applications uses a three-letter code, such as ENU for U.S. English, FRA for French, THA for Thai, and so on. Using language codes with only two characters does not work and is not supported. For more information about the language codes used by Siebel Business Applications, see Language.

These codes follow conventions used by Microsoft, where the first two letters represent a two-letter language code from ISO Standard 639, and the third letter can be used to differentiate the countries where this language is used. Multiple entries can represent different countries that use variants of the same language (for example, PTG for Portuguese - Portugal, and PTB for Portuguese - Brazil).

When you create language records for an unshipped language, use the language code names published by Microsoft. For example, the language code defined for Norwegian, a language that is not shipped for Siebel Business Applications, is NOR.

When creating language records, observe the following guidelines:

• Language codes must use three letters and must be defined using all capital letters (such as NOR rather than nor, for Norwegian).
• Your language code must use the same first two letters as the Microsoft code for the language, in order to ensure that the correct internal libraries will be used. For example, if you want to create a language code for Austrian German, then name it DEA, so it will use the same code page as German (DEU). Similarly, use ENG for British English. For more information about the Microsoft codes, see Microsoft documentation.
• Where possible, use one of the existing language records that are listed in the Languages view in the Data - Administration screen. The Siebel language records are stored in the S_LANG table.

Two parameters, Language Code and (optionally) OM - Resource Language Code, are used to specify how an application uses languages. For more information, see About Parameters for Language and Locale.

To create a Siebel language record for an unshipped language

1. In the Siebel application, navigate to the Administration - Data screen, then the Languages view.
2. Verify that a record exists for the unshipped languages you are localizing. If necessary, then create a new record for the unshipped language.

   For example, for Norwegian, specify Norwegian as the Name value and specify NOR as the Code value.

3. Start Siebel Tools with a connection to the server database, and verify that the language record displays correctly. Also verify in the List of Values Administration screen that you can enter LOV records for the new language.

NOTE:  If necessary, then, after you create the language record, also create a record for any new locale that you require. More information about locales is provided, as follows.

About Creating a Locale

If an existing Siebel locale does not cover the users of the unshipped language that you are implementing, then you must also create a locale record for the location for these users.

Locales correspond to user-specific or computer-specific settings such as Regional and Language Options in the Control Panel on Microsoft Windows.

For example, if you create a Norwegian (NOR) language record, then Norwegian-speaking users might use an existing locale, such as for Sweden, or might require using a locale for Norway in order to specify settings such as dialing code, date formatting, and so on. In some cases, time zones will differ between locales.

When creating a locale, copying an existing locale for which some of the same settings apply will make data entry easier. After you create a new locale, create translation records to provide the name for the locale for all of the languages that you are using.

Siebel locale records are stored in the S_LOCALE table.

See also Additional Information About Setting Up and Administering Locales.

For detailed information about creating locales, see Siebel Applications Administration Guide.