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About Using Siebel Medical Handheld

Siebel Medical Handheld provides medical field representatives with tools and information to effectively execute sales related tasks at point of contact. Given the fragmented and highly diversified nature of the medical device industry, the main point of contact for an account can be either a sales representative or service representative. Siebel Medical Handheld is designed to allow sales and service professionals to have one view of the customer enabling key tasks such as managing information on contacts and accounts, tracking opportunities, performing cycle counts, and tracking consigned inventory.

This chapter is designed to show you how to use Siebel Medical Handheld. Business scenarios accompany each major topic and illustrate key tasks you can perform using Siebel Medical Handheld. Your company might follow a different sequence according to its business requirements.

Using Siebel Medical Handheld, field sales representatives and field service engineers can manage accounts and contacts, manage activities associated with these accounts and contacts, view medical education events and invite contacts to these events, track opportunities, generate orders and quotes, view products, and manage consignment inventory.