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Siebel Pharma Handheld Guide > Troubleshooting > Siebel Handheld Application PerformanceThis topic discusses ways you can optimize your client performance, server performance, and network performance. Client PerformanceClient performance is affected primarily by the device capability (minimum 206 MHz processor and 64 MB RAM), configuration, and the quantity of data loaded onto the device. In general, screen-to-screen and view-to-view navigation times of 3 to 4 seconds or less are considered normal. It is strongly recommended that you follow these general guidelines to optimize the performance of your Siebel Handheld applications:
For additional configuration information, see 476964.1 (Doc ID) on My Oracle Support. This document was previously published as Siebel Technical Note 405. The Siebel Handheld Client benefits from periodically closing and restarting the Siebel Handheld application to release memory consumed by the operating system. Close the Siebel Handheld application from the application-level menu. For information about how to close the application, see the online help for the Siebel Handheld application. If an external VGA driver is or has been loaded on the device in the past and is no longer needed, be sure to unload it, because it is known to have significant performance impacts on handheld devices. Server PerformanceServer performance affects the performance and scalability of Direct Server Synchronization processes. For help with conducting a scalability review, contact your Oracle sales representative for Oracle Advanced Customer Services to request assistance from Oracle's Application Expert Services. The following guidelines are general in nature and pertain to the synchronization components of your Siebel Handheld application running on a Siebel Server:
To optimize and tune a Siebel DB server:
NOTE: Make sure that DB Server settings are set to recommended values. Set timeouts at the Siebel Server. Be careful that the timeout is set longer than the longest SQL query. Network PerformanceThe condition of the network affects Direct Server Synchronization performance and scalability. In general, a low-latency, high-bandwidth network is preferred with dedicated rather than shared network connections. The following are general network considerations:
Network problems can usually be resolved by working with network providers to size network connections and optimize network routing. Consider the use of burst networks, quality of service contracts, private networks, and dedicated modem banks directly into a high-speed LAN environment. |
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