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Siebel Service Handheld Guide > Troubleshooting > Web Server Timeout ErrorsIf synchronization times are long due to the size of the database file or the speed of the network connection, your users can encounter Web Server timeout errors and synchronization failures. First try to resolve this problem by reducing the size of your extract and configuring your server performance. You can reduce the size of the extract by fine-tuning filters, or if appropriate filters have already been defined, select ones that will return less data. If after doing this, your users continue to experience timeout errors, then increase the timeout parameter on IIS for the default Web Server. Follow the procedure for your platform to change the timeout parameter. To change the timeout parameter on Windows
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