Siebel Employee Self-Service (ESS) helps managers and employees process routine and frequent transactions such as completing an employee address change or transferring an employee. Employee Self-Service guides users through the necessary procedures, incorporates relevant data, accepts user input, and automatically routes transactions for processing and approvals.

This chapter provides information on creating and maintaining Employee Self-Service. It includes the following topics:

• Scenario for Employee Self-Service
• Process of Setting Up Employee Self-Service
• About Creating Employee Self-Service Forms
• Importing a Preconfigured Employee Self-Service Form
• Customizing a Preconfigured Self-Service Form
• Designing Employee Self-Service Requestor Forms
• Creating an Employee Self-Service Summary Form
• Linking Self-Service Forms to the Inbox
• Linking ESS Forms, Literature, and Solutions to Employee Directory
• Associating ESS Forms with Employee Directory
• Releasing and Testing Employee Self-Service Forms
• Accessing and Submitting Self-Service Forms