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Identifying Recommended Messaging Plans


The default OptimizeDetailingPlan method identifies Recommended Messaging Plans. If an objective is selected for a call, the OptimizedDetailinPlan method:

  • Provides a list of messaging plans to be loaded to the PCD Viewer based on messaging plans associated with an objective
  • Associates a Target Segment Code matching the objective's Contact Target Segment Code fields, that is, one or more fields from S_CAMP_CON table.

NOTE:  The field names from Action BC are configurable. If the Objective Id is null, then the segment code fields (one or more fields from Action BC) are used to match and search for Recommended Messaging Plans based on Target Segment Code field defined for each Messaging Plan.

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