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Verifying Case Acceptance by the Safety System


The safety system populates the AE (Adverse Event) Case ID and Safety System Received Date fields when the adverse event has been accepted.

To verify case acceptance by the safety system

  1. Navigate to the Product Issues Screen.
  2. Select the Product Issue number (#) for the case that you want to verify.
  3. Verify that the following fields have been populated:
    • AE Case ID. This field is populated with the case ID that the safety system assigns.
    • Safety System Received Date. This field is populated with the time and date on which the case was accepted in the safety system.
    • Status. This field is set to Submitted when the case has been accepted by the safety system.
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