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Performing Signature Audit

Sales representatives capture electronic signatures from doctors when drugs are sampled. Signature Audit is the process by which the sample compliance teams periodically audit the signatures in the application to check that they are authentic.

To perform signature audit

1. Navigate to the Sample Compliance screen, then the Signature Audit view.
2. Perform a query based on a doctor's name.
3. Click Verify to compare signatures. Alternatively, you can manually compare the signatures.
4. (Optional) Generate an incident for a signature, relate the incident to a case, and track all activities as follows:
   1. Navigate to the Sample Compliance screen.
   2. Select the Signature Audit view
   3. Select a record from the Signature list applet.
   4. Select one or more signatures from the Signatures applet and click Generate Incidents.

      The application creates incidents for each of the selected signatures.

5. View incidents from the Incidents screen, then the Incidents List view.