Siebel Loyalty Administration Guide > Working with Siebel Loyalty Program Members > About Working with Loyalty Members Using the Siebel Application Interface >
Restricting Transactions Based on Membership Status
A membership service representative can restrict the accrual and redemption transactions, based on a Siebel Loyalty member's membership status. To restrict transactions based on membership status
- Navigate to the Loyalty Program Administration screen.
- Locate the program that the restrictions applies to and click its Program Id hyperlink.
- Clear the program form's Active check box.
- Click the SoM Restrictions view tab.
- Add a new record to the SoM Restrictions list, and complete the necessary fields. Some fields are described in the following table.
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Status |
Select the membership status that the restrictions apply to. Custom member statuses can also be created. For more information about defining member statuses, see Defining Loyalty Member Statuses. |
Restrict Accrual |
If Restrict Accrual is selected, then members in this given status do not accrue points for their activities. |
Restrict Redemption |
If Restrict Redemption is selected, then members in this given status are not able to redeem points. |
- When you are finished creating all restrictions for the program, select the program form's Active check box.
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