Siebel Order Management Guide > Distributed Order Orchestration >

About Oracle Fusion Distributed Order Orchestration

Oracle Fusion Distributed Order Orchestration has the following features:

• It works to normalize processes and data across multiple-order capture and order-fulfillment applications, providing a single view of all order and fulfillment information.
• It aggregates orders from a variety of order capture applications and groups them to create a combined fulfillment plan that makes the best use of company resources.
• It includes native exception management and embedded business analytics.

You can integrate Siebel Customer Order Management with Oracle Fusion Distributed Order Orchestration, allowing you to view the fulfillment information from other applications directly within the Siebel application. This integration enables you use the Siebel application to:

• Track the fulfillment status of orders.
• Revise or cancel orders only if they have not yet been shipped.
• Track the status of return merchandise authorization orders.
• Check the availability of products that customers order.

NOTE:  Before you can use distributed order orchestration, you must integrate distributed order orchestration. For more information, see Integrating Distributed Order Orchestration.