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Siebel Order Management Guide > Using Asset-Based Ordering > Creating a Quote That Modifies an AssetEmployee end users can use the following procedure to create a quote that is based on an asset. For example, a customer has five phone lines installed as part of a small business service product. The customer calls and wants to add more phone lines. You would use the existing installed asset as the basis for a new quote that adds more phone lines. When you use this procedure, the account type determines whether a quote or order is created. If the account type is Residential, then quotes are not created and all modifications of the service profile create an order directly. For all other account types, a quote is created. NOTE: The following procedure shows you how to create a modify quote for an asset owned by an account. In contact-based ABO, the user does not create modify quotes but only modify orders.
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