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Siebel Order Management Guide > Workflow Reference for Employee Asset-Based Ordering > Workflows for Contact-Based Asset-Based OrderingIn addition to basing orders on accounts, users can base orders on contacts when they use asset-based ordering. In addition to the service profile (which lists assets) being associated with the account and a number of the ordering processes being initiated from the Account Summary View, the service profile can be associated with a contact, and the same ordering processes can be initiated from Contact Summary View, with the order placed for a contact rather than for an account. The following workflows support contact-based asset-based ordering:
These workflows work in the same way as the equivalent workflows used for account-based asset-based ordering, which are covered earlier in this chapter. |
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