Siebel Order Management Guide > Working with Quotes >

About Quotes

A quote is an offer to a customer for specific products and services at a specific price. Quotes can be generated by end users such as call center agents, sales representatives, partner employees, and customers using Siebel eSales. The quote may include products and services (configured to show the customer-selected attributes), effective dates, price lists, any discounts by line item and by account, and the price for each item.

For information about creating quotes, see Creating a Quote or Sales Order.