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Defining the Siebel EIM Team

This topic is part of Siebel EIM Usage Planning.

Based on customer experience, it is recommended that a team of individuals be assigned to manage and maintain the Siebel EIM processes required for your organization. Consider using individuals with the following skill sets:

• For small to medium-sized Siebel Business Applications implementations:
  • A database administrator with a detailed understanding of not only the RDBMS used by your organization, but also the Siebel Data Model. This individual would be responsible for identifying the actual data to be loaded into the EIM tables and making sure that the physical layout of the database provides optimal performance. This person would also be responsible for the task of mapping the data into the Siebel base tables. For more information on performing this task, see Siebel Enterprise Integration Manager Administration Guide.
  • A system administrator with a strong background in the systems used by your organization. This individual would be responsible for developing scripts unique to your organization to automate the loading of data into the EIM tables, and to execute Siebel EIM in order to process the data into the Siebel base tables.

    NOTE:  Your organization might have one individual with both these skill sets and so you might rather dedicate only a single individual to these tasks. If this is the case, then consider having a backup person, so that when this primary individual is unavailable, the backup person is capable of performing what needs to be done to keep the Siebel implementation operational.

• For larger to very large-sized Siebel implementations:
  • A database administrator with a detailed understanding of not only the RDBMS used by your organization, but also the Siebel Data Model. This individual would be responsible for identifying the actual data to be loaded into the EIM tables and to make sure that the physical layout of the database provides optimal performance. This team member would also be responsible for the crucial task of mapping the data into the Siebel base tables. For more information on performing this task, see Siebel Enterprise Integration Manager Administration Guide.
  • A system administrator with a strong background in the systems (both the database server and application server) used by your organization. This individual would be responsible for developing scripts unique to your organization to automate the loading of data into the EIM tables, and to execute Siebel EIM in order to process the data into the Siebel base tables.
  • A business analyst with a strong understanding of the Siebel Data Model and its intended usage in the Siebel implementation. This individual would act as a liaison between the business and technical members of the Siebel EIM team.