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Siebel Pricing Administration Guide > Pricing in the Run-Time Application > Contract-Based Pricing > Giving the Customer the Best Entitlement PriceWhen a sales representative creates a quote for a customer who may have special contract-based pricing, the sales representative clicks the Entitle button to fill in the entitlements that apply to each line item. You must modify the pricing procedure to apply the discount based on the entitlement returned. The best entitlement pricing works only off of the list price. For more information, see Siebel Field Service Guide. To give the customer the best entitlement price
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