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Product Offers with Named Parameters

Named parameters enable you to create a generic product offer to serve as a template for a number of similar offers. The named parameter is a variable that can take a number of different values, based on the user's input during run time. After accepting the product offer, the user selects an option from a list of possible values.

A product offer can include only one action that takes user input in the Siebel application. Although product offers are aimed at unassisted channels, named parameters provide some user interactivity: they enable a two-click order instead of a one-click order. Only one named parameter is allowed for a product offer to limit user interactivity. After the user accepts the product offer, the user is allowed to select from only one more prompt.

This limited user interactivity is allowed to make it easier to set up product offers. The administrator can create one product offer that uses a named parameter to let the user choose from 20 options, instead of having to create 20 different product offers that are almost identical.

The following topics cover product offers with named parameters:

• Scenario for Setting Up Product Offers with Named Parameters
• Creating Product Offers with Named Parameters