Siebel Product Administration Guide > Overview of Product Administration >

About Working with Product Administration

This topic gives you background that you need for working with product administration.

NOTE:  It is recommended that you do not use the Product Administration business object layer outside of the Siebel user interface. If you want to create product definitions through scripting, you can use the product import web services to load product structures, product attributes, classes and relationships, but user interface controls and constraints cannot be loaded. For more information see Siebel CRM Web Services Reference. You can also use an external application to build the product structure XML file and automate the import of the XML file into a joint workspace.

Logging On as the Siebel Administrator

The Siebel database server installation script creates a Siebel administrator account that can be used to perform the tasks described in this guide. For more information, see Siebel Installation Guide for the operating system you are using and Siebel System Administration Guide.

To log on as the Siebel administrator, start the application and log on using the user name and password assigned by your database administrator. Generally, the Siebel administrator connects to the server database.

CAUTION:  Do not perform system administrative functions on your local database. Although there is nothing to prevent you from doing this, it can have serious results. Examples include: data conflicts, an overly large local database, a large number of additional transactions to route.

License Key Requirements

This guide describes basic product management tasks. It also describes how to use Siebel Configurator to create and manage products with components and products with attributes. To use Siebel Configurator, you must have the appropriate license keys installed.