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Cfg_OnConflict Event

This event is called for the product root when the Siebel Configurator engine encounters a conflict while computing a solution. A conflict is when a user action violates a constraint. The constraint can be in the declarative portion of the product or can be a user pick.

When this event is called, if no script is defined, the application's normal conflict resolution messages display. Typically, the user must add or remove items to resolve the conflict. Users can retain the last user-pick and undo a previous user-pick, or they can undo the last user pick.

If a script is defined, you can resolve the conflict in the script. The application does not prompt the user with a conflict message. Submitting a request in a script on this event is not recommended.

Syntax

Cfg_OnConflict (Explanation, Resolution)

Returns

Returns the application error message and accepts one of two values as output. The outputs are forwarded to the Siebel Configurator engine and are used to resolve the conflict.

Usage

Use this event to manage conflict resolution in the background. For example, you can could create If-then statements that pass one of the outputs depending on a configuration condition in the model. If the conditions for handling the output do not exist, then passing no value causes the normal conflict resolution message.