Siebel Public Sector Guide > Administering Siebel Public Sector > Process of Configuring Time Management >

Configuring Time Entry Views


In the preconfigured Siebel Public Sector application, users cannot assign the time of other users to cases in the Case Time Tracker view of the Cases screen and in the Case Calendar view of the Calendar screen. Likewise, users cannot assign the time of other users to incidents in the Incident Time Tracker view of the Incidents screen and in the Incident Calendar view of the Calendar screen.

Administrators can complete the procedure in this topic to allow users to assign the time of other users to cases and incidents in these views. For more information about assigning time to cases, see Process of Managing Case Time. For more information about assigning time to incidents, see Process of Managing Incident Time.

This task is a step in Process of Configuring Time Management.

To configure the time entry views

  1. Log in to Siebel Tools as an administrator.
  2. Navigate to Object Explorer, then View.
  3. To configure the time entry views for cases, complete the following steps:
    1. Query for the appropriate view:
      • If you want to configure the Case Time Tracker view, then query for the PUB Case Time Track View.
      • If you want to configure the Case Calendar view, then query for the PUB Calendar Case Time Item View.
    2. Navigate to View, then View User Prop.
    3. Change the value for the Enable Access Control user property to Y.
  4. To configure the time entry views for incidents, complete the following steps:
    1. Query for the appropriate view:
      • If you want to configure the Incident Time Tracker view, then query for the PUB Incident Time Track View.
      • If you want to configure the Incident Calendar view, then query for the PUB Calendar Incident Time Item View.
    2. Navigate to View, then View User Prop.
    3. Change the value for the Enable Access Control user property to Y.
  5. Compile the objects for your changes into the Siebel Repository File.
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