Siebel Public Sector Guide > Managing All Cases > Process of Managing Approval for Time Sheets >

Submitting Time Sheets for Approval

Time sheets include the time that users assign to cases and incidents. After you submit a time sheet for approval, the Status field of the time sheet changes from In Progress to Submitted, the fields in the time sheet (except for the Status field and the Submit To field) become read-only, and the time sheet appears in the Time Sheet Approval view for the user who is designated in the Submit To field of the time sheet. You can submit a time sheet to only one approver at a time, and not to multiple approvers simultaneously.

If an approver rejects a time sheet for approval, then the Status field of the time sheet is Rejected. You can change the Status field from Rejected back to In Progress and change the information in the time sheet. For example, you can change case or incident information or the user to whom to submit the time sheet for approval. Then you can resubmit the time sheet for approval.

This task is a step in Process of Managing Approval for Time Sheets.

To submit a time sheet for approval

1. Navigate to the Time Sheets screen, then the Time Reporting view.

   Alternatively, you can navigate to the Calendar screen, then the Time Reporting view.

2. Select the time sheet.
3. Click Submit.
4. To recall a time sheet submitted for approval, click Recall.

   The Status field of the time sheet changes from Submitted to In Process, the fields in the time sheet are no longer read-only, the time sheet no longer appears in the Time Sheet Approval view for the user who is designated in the Submit To field of the time sheet.

   You can recall a time sheet that you submit for approval before the approver rejects or approves the time sheet.